New SVP & GM and Head of Sales emphasize customer-first approach
LUXEMBOURG, January 21, 2026 – MACH, the clearing and settlement optimization expert of over 30 years, is proud to announce the additions of Simon McDowell as its new Senior Vice President & General Manager and John Ryan as its new Head of Sales. Simon McDowell brings over 20 years of leadership experience to the role, having previously held senior roles at mFormation, Nokia, Motive, and TMD. John Ryan joins us with over 25 years of sales experience. After serving in the Royal Navy, John began in sales at Ericsson before taking on sales leadership roles at Openmind Networks, Capana, and, most recently, Enghouse Networks. Both McDowell and Ryan bring with them a customer-first approach to decision-making at MACH.
“We have a great team in place at MACH that is poised to turn operators’ settlement challenges into simple, scalable solutions, such as our One Agreement convergent billing. I see a strong opportunity where, by setting a clear strategy and taking a hands-on, customer-first approach, we can work with operators and partners to co-create practical and simplified solutions,” said Simon McDowell, SVP & GM of MACH. “By raising the bar a little every day, we can develop solutions that have a tangible impact on operators’ day-to-day clearing operations and their financial bottom lines.”
“As a results-focused sales leader, I believe business success and personal satisfaction are built on the foundations of looking after customers. Client engagement at all levels is enabled by personality, persistence, open, transparent dialogue, and a desire to deliver the best results for the customer. I am passionate about growing sustainable business with quality solutions and services; earning client trust, satisfaction, and business growth,” said John Ryan, Head of Sales at MACH. “We have an incredible list of clients at MACH. I cannot wait to start building relationships with them, to learn their ways of working and business drivers so that we can best utilise our internal talent to execute valuable services and solutions.”
“MACH is an industry leader in clearing & settlement solutions, and has been for over 30 years. I am excited to play a role in accelerating our growth, broadening our reach across the market, and deepening our customer relationships,” said McDowell.
About MACH
MACH pioneered the roaming industry and has been the global clearing and settlement expert for more than 30 years. MACH offers clearing optimization services with comprehensive visibility and automation across all stages of the agreement lifecycle for mobile operators. We invest significant efforts in user experience to drive efficiency, enabling roaming managers and financial users to achieve more without increasing efforts.For inquiries:
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